My only guess would be they messed up on their end and forgot to include number locking for the ad free plus that you bought. Look for any options in the recovery page. I have been able to do google verification tho by getting calls to my text now, but I see you said in other threads that’s not working, which is really weird cause I’ve always been able to call my textnow number instead of text with google. That’s really annoying that you’re paying for it and it’s not working, sorry to hear. Unfortunately that’s only on weekdays during working hours so you’ll have to wait till Monday. I generally have to wait a half hour after starting the chat before I get to talk to a rep. I’ve had good results contacting textnow support through their chat on their website.
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